Whether property protection, security services, building cleaning, maintenance of outdoor areas or customer service centers – a good one in five employees in Germany works in commercial services in the low-wage sector. Responsible companies in the industry promote social sustainability by helping people without completed vocational training and the unemployed to gain a foothold in the labor market and remain employed in the long term.

Fair pay, inclusive and socially just working conditions as well as professional training opportunities help employees achieve social advancement. Companies in the sector provide services to society and have a special responsibility for integration into the labor market.

Companies’ sustainability efforts also apply to their own operations – by optimizing business processes, reducing direct and indirect emissions through resource-saving, energy-efficient operations and climate-friendly mobility. In the area of ​​building cleaning, for example, used equipment, ecological cleaning products and environmentally friendly cleaning behavior are a lever for less energy and chemical consumption.

The industry includes, for example, security and security services, caretaker services, cleaning services, gardening and landscaping as well as call centers.